Questions

Everything you need to know

booking

How far in advance should I book?

We recommend booking 3–6 months ahead, particularly for peak season (October–November, March–April). The Royal Raven Suite typically books 12 months out.

What is your cancellation policy?

Cancellations made more than 48 hours before arrival receive a full refund. Cancellations within 48 hours are non-refundable. Travel insurance is strongly recommended.

Do you offer package rates?

Yes. Our seasonal packages include accommodation, meals, and selected experiences. Bespoke itineraries can be arranged through our Guest Experience team.

visiting bhutan

Do I need a visa for Bhutan?

All international visitors (except Indian, Bangladeshi, and Maldivian nationals) require a visa. Visas are processed through the Tourism Council of Bhutan. We can assist.

What is the Sustainable Development Fee?

Bhutan charges an SDF of USD 200 per person per night. This supports free education and healthcare for Bhutanese citizens. Not included in our room rates.

Best time to visit?

Spring (March–May) and Autumn (September–November) offer stable weather and clear mountain views. Winter brings a quieter, more contemplative experience.

at the hotel

Is Wi-Fi available?

Yes, throughout the hotel. We encourage guests to use it lightly — Zhiwaling is designed for presence.

Are children welcome?

Guests of all ages are welcome. We recommend the property most strongly for guests aged 12 and above.

Is the hotel accessible?

The main building and two ground-floor rooms are fully accessible. Our older cottages involve uneven terrain. Please contact us before booking.

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